Capitalized terms used in this Privacy Policy have the meanings defined below, whether they appear in singular or plural form.

• Company, we, us, or our refers to TAYRA, operating in Bangladesh.
• Personal Data means any information that identifies or can reasonably be linked to an individual.
• Service refers to the TAYRA website, online store, and related services.
• Usage Data means information collected automatically while using the Service.
• Cookies are small files stored on your device by a website.
• Country refers to Bangladesh.

When you use our Service or place an order, we may collect information including:

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• City, postal code, and country
• Order and transaction details
• Communications with our customer-support team

Payment information may be processed securely by third-party payment providers, including bKash. TAYRA may not directly store your complete payment details.

Usage Data may be collected automatically when you access the Service. This may include:

• Internet Protocol address
• Browser type and version
• Pages visited
• Date and time of visits
• Time spent on individual pages
• Device type and identifiers
• Operating system
• Referral source
• Diagnostic and performance data

We may use cookies, pixels, web beacons, tags, and similar technologies to operate, improve, secure, and analyse our Service.

These technologies may help us remember your preferences, maintain your shopping cart, understand website traffic, measure advertising performance, and provide more relevant content.

Cookies may be session-based or persistent. You can control or disable cookies through your browser settings, although doing so may affect certain website features.

TAYRA may use your Personal Data to:

• Process, confirm, fulfil, and deliver orders
• Manage payments, returns, exchanges, and customer enquiries
• Create and maintain customer accounts
• Communicate order and delivery updates
• Provide customer support
• Send promotional communications, subject to your right to opt out
• Improve our products, website, and customer experience
• Conduct research, analytics, and performance measurement
• Detect fraud, misuse, and security threats
• Comply with applicable legal and regulatory obligations
• Enforce our policies and contractual rights

We may share Personal Data with:

• Payment processors
• Delivery and logistics partners
• Website-hosting and e-commerce providers
• Marketing, analytics, and advertising service providers
• Professional advisers and legal authorities
• Affiliates and trusted business partners
• A buyer or successor during a merger, acquisition, restructuring, or transfer of business assets
• Other parties where you have provided consent

We only share information where reasonably necessary for business operations, service delivery, security, or legal compliance.

We retain Personal Data only for as long as reasonably necessary to provide our Service, meet legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.

Usage Data is generally retained for a shorter period unless longer retention is necessary for security, service improvement, or legal purposes.

Some of our service providers may process or store information outside Bangladesh. Data-protection standards in those locations may differ from those in your jurisdiction.

Where applicable, we take reasonable measures to ensure that transferred information receives an appropriate level of protection.

Subject to applicable law, you may request to:

• Access the Personal Data we hold about you
• Correct inaccurate or incomplete information
• Delete certain Personal Data
• Withdraw consent where processing is based on consent
• Opt out of promotional communications

We may need to verify your identity before processing a request. Certain information may be retained where required for legal, accounting, fraud-prevention, or legitimate business purposes.

We may disclose Personal Data where reasonably necessary to:

• Complete a business transaction
• Meet a legal or regulatory obligation
• Respond to a lawful request from an authority
• Protect the rights, property, or safety of TAYRA, our customers, or others
• Investigate suspected fraud, misconduct, or security incidents
• Prevent wrongdoing or protect public safety

We use commercially reasonable administrative, technical, and organisational safeguards to protect your Personal Data.

However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13.

If you believe that a child has provided us with Personal Data, please contact us so that we can take appropriate action.

Our Service may contain links to websites or services operated by third parties. TAYRA does not control and is not responsible for their content, security, or privacy practices.

We recommend reviewing the privacy policy of every third-party service you visit.